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Terms and conditions and customer information
A. Conditions of Use
1st Scope
2nd Conclusion
3rd Return costs when exercising the right
4th Price and payment terms
5th Shipping & Returns
6th Warranty
7th Applicable Law
B. Customer Information
1st Information on the identity of the seller
2nd Information on the essential characteristics of the goods or services
3rd Information on Formation of Contract
4th Information about payment and delivery
5th Details of the technical steps that lead to the conclusion of the contract
6th Information on storage of the contract
7th Details of the technical means to detect input errors and to correct
8th Details of the contract for the available languages
9th Information on codes of conduct, which has subjected the seller
A. Conditions of Use
1st Scope
1.1. These terms and conditions of Holger Krause (the "Seller"), apply to all contracts that the customer contacts the seller regarding the online shop of the seller represented products and / or services. This is the inclusion of the customer's own terms is contradicted, unless it is otherwise agreed.
1.2. Client for the purposes of paragraph 1.1 are both consumers and entrepreneurs, a consumer means any natural person who enters into a transaction for a purpose that is neither commercial nor their independent vocational activity may be attributed. By contrast, an entrepreneur is any natural or legal person or a legal partnership, in concluding a legal transaction in the exercise of their professional or commercial activity.
2nd Conclusion
2.1. The online shop of the seller contained in the product descriptions do not constitute binding offers by the seller but intended to submit a binding offer by the customer.
2.2. The client can offer telephone, writing or by fax, by e-mail or via the online shop of the seller's integrated online order form. When ordering via the online order form, the customer to enter his personal data and click the button "Order" in the final step of the ordering process is a legally binding contract offer in terms of the basket of goods.
2.3. The seller may accept the offer of the customer through a written (letter) or electronically transmitted (fax or e-mail), order confirmation or by delivery of the goods within five days. The seller is entitled to refuse to accept the order.
2.4. The order processing and contact can be found usually by e-mail and automated order processing. The customer must ensure that the ordering process by him to the e-mail address is correct so that may be received at this address from the seller sent the e-mails. In particular, the customer in the use of spam filters that all of this with the seller or the ordering process authorized third parties sent messages can be delivered.
3rd Return costs when exercising the right
If the customer has a right of withdrawal, he will be in exercising the right to pay the regular cost of the return if the price of the case of an amount not exceeding 40 euros or if at a higher price of the goods, the customer payment or a partial payment at the time the withdrawal has not yet provided, unless the delivered goods are not ordered. In all other cases, the seller bears the cost of the return.
4th Price and payment terms
4.1. The prices quoted by the Seller are final and they include all price components, including the German VAT. Where applicable, the additional delivery and shipping costs are separately disclosed in the relevant product description in the offer.
4.2. For deliveries to the UK offers the seller the following payment options, provided that the relevant product description in the offer otherwise provides:
1st Pre-payment via
Transfer
PayPal
2nd Cash on delivery
3rd Cash and carry
4.3. Is for the product offered an additional shipping abroad, the customer for deliveries abroad following payment options provided in the relevant product description in the offer otherwise provides:
1st Pre-payment via
Transfer
PayPal
2nd Cash on delivery
3rd Cash and carry
4.4. For deliveries to countries outside the European Union in each fall to other costs, such as other taxes and / or charges, in the form of duties.
4.5. Prepayment is agreed, the payment is due upon signing the contract.
4.6. For collection, the seller informs the customer first by e-mail that the goods ordered by him to pick up is available. After receiving this e-mail, the buyer can pick up the goods after agreement with the seller. In this case, no shipping costs will be calculated.
5th Shipping & Returns
5.1. The supply of goods is carried out regularly on the shipping routes and at the customer delivery address. In the case of settlement of the transaction significantly in the order of the vendor specified delivery address. Notwithstanding this is instrumental in selecting the PayPal payment by the customer to PayPal shipping address filed.
5.2. a delivery to the customer is not possible, send the transporter responsible for the goods back to the seller, whereby the customer the cost of unsuccessful delivery responsibilities. This does not apply if the customer had temporarily prevented the adoption of the service offered, unless the seller to his performance a reasonable time had previously announced or if the customer hereby exercises its right of withdrawal.
6th Warranty
The statutory liability.
7th Applicable Law
7.1. All legal relations of parties subject to the laws of the Federal Republic of Germany to the exclusion of the laws governing the international sale of goods. For consumers, this choice applies only to the extent that the protection granted by mandatory provisions of the laws of the State in which the consumer has his habitual residence, is withdrawn.
7.2. If the customer is merchant, legal entity under public law or public special fund, the exclusive jurisdiction for any disputes arising from this contract the business of the seller. The same applies if the customer has no general jurisdiction in Germany or the EU or has domicile or habitual residence at the time of action are not known. The power, the court in another jurisdiction remains unaffected.
7.3. The contract language is German.
B. Customer Information
1st Information on the identity of the seller
Gebaeudetechnik Holger Krause Dorfstr. 6 17 375 Luckow Germany
Tel 039 775 26 856, Fax: 039 775 26 856, Email: zop1@gmx.de, Vat ID DE814651305
2nd Information on the essential characteristics of the goods or services
The main characteristics of the goods or services resulting from the respective product set by the seller.
3rd Information on Formation of Contract
The conclusion of the contract is subject to the provisions of paragraph 2 of the terms and conditions of the seller (see above).
4th Information about payment and delivery
Payment is made in accordance with Paragraph 4, the supply in accordance with Paragraph 5 of the General Conditions of the seller (see above).
5th Details of the technical steps that lead to the conclusion of the contract
The contract is concluded by offer and acceptance.
5.1. Uses the customer for his order the online order form of the seller, he gives his offer as follows:
5.1.1. On the supply side of the commodity seller, the customer clicks on the first step on the button "Add to Cart".
5.1.2. When the customer clicks directly or after he has put more goods in the virtual shopping cart, the second step on the button "Checkout". Was the customer is not registered and logged in, opens a new page. Register on this, the customer must be an intermediate step in either new and create an account, register for a guest or register order, if he is already registered as a customer. Is he a registered user, it fills the fields "Email Address" and "password" and click on the button "Subscribe". Is not he still registered as a customer, he clicks on the "Register". Then he selects by clicking on whether to create a new account or only one guest order. He then fills out the form and click on "Next." It then opens a new page that displays the billing address and shipping address and gives the option to edit or add addresses or other addresses.
5.1.3. When the customer clicks directly or by modifying or adding addresses during the third step on the button "Next".
5.1.4. It opens a new page, on this the customer can select in the fourth step, the desired payment method by clicking it, the more are the details of the order zusammenfasst.Durch one mouse click (check mark) in
"I accept the general terms and conditions"
"I have read the privacy statement"
"I read the right to return"
5.1.5. In Fuente step of the customer clicks on "Order".
5.2. The acceptance by the seller is made in accordance with Paragraph 2.3 of the terms and conditions of sale (see above).
6th Information on storage of the contract
The contract will be filed by the seller and the customer after sending his order, together with these terms of use and customer information in writing (eg e-mail, fax or letter) sent to you. In addition, the treaty text archived on the website of the vendor and can be supplied via its password-protected account, specifying the login information available free of charge, unless the customer has created before submitting his order, an account in the online shop of the seller.
7th Details of the technical means to detect input errors and to correct
Before the order of binding, the customer can correct his input on the normal keyboard and mouse functions. In addition, all entries before submitting the order of the binding appears again in a confirmation window and there may also be corrected using the usual keyboard and mouse functions.
8th Details of the contract for the available languages
For the contract is only the German language.
9th Information on codes of conduct, which has subjected the seller
"The seller is the code of honor of the fair-E-Com has subjected e. V., which is on the Internet at www.fair-ecom.de/kodex.html cost."
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